Share the movement
Route, dates, time windows, passenger count, luggage, stops and accessibility needs.
Deliverable: structured trip briefHow it works
Six stages from rough itinerary to travel-day contacts.
CharterKind turns what you know into a structured brief, then keeps the operator, service details and communication path attached to the trip.
Resolve open questions
A planner identifies missing details, flexible decisions and constraints that affect service.
Deliverable: open-question listReview carrier and vehicle direction
Written options identify the proposed operating carrier, service approach and vehicle direction.
Deliverable: comparable written optionsConfirm the agreement
Review pricing, inclusions, exclusions, terms and the process for approved changes.
Deliverable: accepted booking documentsLock the operating details
Update the itinerary, passenger assumptions, locations, requested features and primary contacts.
Deliverable: final itinerary and contact sheetUse the confirmed communication path
The group follows the travel contacts and escalation path supplied for the accepted trip.
Deliverable: applicable travel-day contactsWhat “confirmed” means
Clear language protects the whole group.
A request is not a reservation.
Submitting details starts review. No vehicle, operator, price or service is reserved until the booking is accepted in writing.
An idea is not part of the sale.
Suggested venues and itineraries are inspiration. Admission, meals, lodging and reservations are separate unless expressly included.
A preference is not a guarantee.
Wi-Fi, outlets, restrooms, accessibility features and other requests must appear in the confirmed service details.